Are you a people person with a passion for sneakers? Do you have a talent for communication, problem solving and relationship building?
Then we are looking for you as a Public Relations & Customer Service Intern!
In this role, you are the friendly face behind Flaatch. You help our customers via social media and email to have the best possible experience. At the same time, you dive into the world of influencers, help connect Flaatch with the right people and possibly work on cool collaborations.
What are you going to do?
- Customer Service: Answer and resolve customer inquiries via email and social media DMs regarding orders, returns, packages and general questions.
- Influencer management: Identifying new influencers, approaching them and maintaining contact with our existing influencers.
- Collaborate on influencer events: Helping to organize, for example, Flaatch Visits and influencer content about Flaatch.
- Analyze influencer campaigns: Measure results, suggest improvements and keep our influencer lists up to date.
Who are we looking for?
- You have strong communication skills, both written and verbal.
- You have a great passion for the sneaker world.
- You are accurate, organized and think in solutions.
- You have a good eye for the right influencers and collaboration opportunities.
- You are following an MBO, HBO or WO education (preferably in marketing, communications, PR or a related field).
- You are available 2 to 3 days a week for at least 3 months.
What do we offer?
- Working in a young and motivated team.
- An internship allowance.
- Staff discount on our sneakers.
- A workplace in the heart of Rotterdam.
- The opportunity to learn and grow a lot in customer service and PR.
- Opportunity to join shoots and trips.
- An inspiring and creative working environment.
Does this sound like something for you? Send us your CV and a motivation letter via careers@flaatch.nl and who knows, you might soon be strengthening the Flaatch team! 🚀