Shipping policy

SHIPPING POLICY

All orders that are placed on the Flaatch website, will be carefully shipped with convenient protection. Flaatch offers international shipping.   Any order that is placed on the Flaatch website is aimed to be shipped within 5 working days, unless a longer timeframe has been stated. Please take in mind that Flaatch cannot control delays by the transportation company once an order has been shipped.

SHIPPING RATES

Netherlands

At Flaatch , we offer two shipping options for your convenience. Please carefully read the following information to understand the implications of each choice.

Standard Shipping (€6,95): By selecting the "Standard" shipping option, your order will be sent without insurance coverage. This means that in the unfortunate event of loss during transit, such as if the package is misplaced by the postal service (e.g., PostNL), Flaatch will not be responsible for reimbursing the costs or any liabilities associated with the lost package.

Insured Shipping (€ 8.95): Opting for the "Assured" shipping option provides you with peace of mind. In the event of loss during transit, Flaatch will take full responsibility and cover the associated costs. If your package is lost or damaged, we will initiate a refund or send a replacement, ensuring that you receive your order without any additional financial burden.

We strongly recommend choosing the insured shipping option if you prefer added protection for your order.

Please note that once the package is handed over to the designated shipping carrier, Flaatch's responsibility for the delivery is transferred to the carrier. While we strive to provide a seamless delivery experience, we cannot be held liable for any delays, loss, or damage that may occur during transit.

Usually delivered within 5 working days but can take up to 12 working days.

(can be different because of holiday delays)

European Union

€14.95. Usually delivered within 2-9 working days

Rest of World

€24.95. Usually delivered within 4-9 working days